Business Continuity Management

Ensure your business is always up and running, regardless of what happens.

Our Business Continuity Planning & Management backs up systems and facilitates quick restores them when a disaster occurs.

Always on

Ensure ongoing operations with our business continuity solutions. Our backup software ensures your business is backed up continuously. And whenever the system of your client fails, our disaster recovery service ensures the business will be restored.

Full protection

Protect your clients’ business from internal and external threats. Our security software safeguards sensitive data, only allowing access to those permitted. With software from the best vendors around, your customers’ business is in safe hands.


Comply with industry related regulations. Automated dashboards alert your customers in cases of risk; enforcing device security, data protection and network access policy control. And automated updates 
ensure devices are always secure.

Building a Business Continuity Plan
A disaster is defined as “any unplanned event that results in the inability of the business to support operations in whole or in part”. A business is vulnerable to three different types of disaster:

  • Natural disasters
  • Wilful damage
  • Accidental damage

To minimise the damage to the business by such an occurrence, it is necessary to have a recovery plan, which addresses the worst case scenario – destruction of the building or main facility. See Appendix A for listing of potential disasters.

No matter what the size of the business, similar principles will apply:

A senior person in the business should take ownership of the business continuity plan. The plan should beallocated the same importance in business planning as, for example quality management, cash flow orhealth and safety

The responsibility of managing the business continuity plan must be clearly established within thebusiness and everyone should know the importance of the plan and who has overall responsibility

A small team of suitably qualified and/or experienced people should be assembled to review the businessoperations and itemise the key features and areas of operation.

The scope of the work must be established. An organisation may already have, for example, adequate recovery plan for its IT system. Such a plan would however need to be included in the completed Business Continuity Plan
It is imperative that a business is able to respond to any type of emergency. A disaster or emergency situation is, by definition, unexpected. The business continuity plan should be prepared along the following principles:
The plan should have a broad scope if it is to effectively address the many disaster scenarios that could affect the company.

It should not distinguish between a partial loss of service and a complete loss of services andfacilities. A “worst case scenario” should be the basis for developing the plan – destruction of themain or primary facility.
Because the business continuity plan will be written based on the above assumptions, less criticalsituations can be handled by using only the needed portions of the plan, with minor (if any)alterations required.
This document identifies broad issues that should be addressed in your planning. It is recommended that you read through all the items first, before starting. A checklist has been provided for each of the three phases highlighted above. The purpose of the checklist is to assist the team when preparing a business continuity plan. It should be filled in as the planner progresses through the process of developing, documenting, and implementing the business continuity plan